Privacy Policy
At Neptune Island Waterpark and City of Hartsville, we take security and privacy seriously. This Privacy Policy defines how we collect, protect and use your private information.
Collection of Private Information:
Private information is collected during the purchase of tickets, such as your name, address, email address and credit card information. Only information that you provide is collected; no other.
Protection of Private Information:
While making your purchase, all your information is encrypted so that private information stays private. Also, we use an encrypted connection to transmit your payment information to our credit card processor. You may review the privacy policy of our credit card processor here: Clover.com and Idealss.com.
Your information is stored in a secure database on serves housed in a secure data center. We take extra precautions with credit card information. We require CVV (Card Verification Value) numbers to be entered with credit card numbers to fraud. We do not store all of the credit card information; we never store credit card numbers in plain text. Also, we never display a complete credit card number on any of our reports (just the last 4 digits); not even for our own employees.
Use of Private Information:
We never provide credit card information to anyone other than our credit card processor, and then only for the purpose of collecting payment. We use your email address to send you a confirmation of your purchase. If we have trouble processing an order, or you need assistance, we may use this private information such as your email address or phone number to contact you. We may also use this information to notify you in the event of cancellations or changes.
Consent:
By using this website, you consent to the use of the information as set forth in this privacy policy. We recommend that you review this privacy policy periodically, as it is subject to change without notice.
Questions or Concerns:
Feel free to contact us at 843.951.9400 or guestservices@neptuneisland.com.